Data protection regulations
Privacy Policy
1. Introduction
Welcome to Vestra. The company operates under Vestra Brands BV, registered in the Netherlands.
Vestra (“we”, “us”, or “our”) operates shopvestra.com (hereinafter referred to as the “Service”).
This Privacy Policy applies to your visit to shopvestra.com and explains how we collect, protect, and disclose information that results from your use of our Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with this Privacy Policy constitute your agreement with us (“Agreement”).
2. Definitions
SERVICE
The website shopvestra.com operated by Vestra.
PERSONAL DATA
Data about a living individual who can be identified from those data.
USAGE DATA
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
COOKIES
Small files stored on your device.
DATA CONTROLLER
The legal entity that determines the purposes and means of processing Personal Data. For this Privacy Policy, Vestra is the Data Controller.
DATA PROCESSORS (SERVICE PROVIDERS)
Any third party that processes data on behalf of the Data Controller.
DATA SUBJECT / USER
Any living individual using our Service.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service.
4. Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
Email address
First name and last name
Phone number
Address, country, city, postal code
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials. You may opt out at any time by following the unsubscribe link.
Usage Data
We may collect information such as IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, device identifiers, and diagnostic data.
Location Data
We may use and store information about your location if you grant us permission. You can enable or disable location services at any time through your device settings.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service.
Types of cookies we use:
Session Cookies
Cookies
Security Cookies
Advertising Cookies
You can instruct your browser to refuse cookies; however, some parts of the Service may not function properly.
5. Use of Data
Vestra uses collected data for purposes including:
To provide and maintain our Service
To notify you about changes
To provide customer support
To analyze and improve our Service
To monitor usage
To detect and prevent technical issue
To fulfill contractual obligations
To send account-related communications
To send marketing communications (unless opted out)
With your consent for any other purpose
6. Data Retention
We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
7. Transfer of Data
Your data may be transferred to and maintained on servers located outside your jurisdiction, including the Netherlands.
By submitting your information, you consent to this transfer. Vestra will take all reasonable steps to ensure your data is treated securely.
8. Disclosure of Data
We may disclose Personal Data:
To comply with legal obligations
In connection with a business transaction (merger, acquisition, sale)
To service providers and affiliates
With your consent
To protect the rights, safety, and property of Vestra and users
9. Data Security
We use commercially acceptable means to protect your Personal Data, but no method of transmission over the Internet is 100% secure.
10. GDPR Data Protection Rights
If you are located in the EU or EEA, you have the right to:
Object to processing
Restrict processing
Data portability
withdraw consent
To exercise these rights, email us at info@shopvestra.com.
You also have the right to lodge a complaint with a Data Protection Authority.
11. California Privacy Rights (CalOPPA)
Users may:
visit anonymously
Access a clearly visible Privacy Policy
Be notified of changes
Request data changes via email
We honor “Do Not Track” browser signals.
12. California Consumer Privacy Act (CCPA)
California residents have the right to:
Know what personal data we collect
Request deletion
Opt out of data sharing
We do not sell personal data.
Requests can be sent to info@shopvestra.com.
13. Service Providers
We may employ third-party companies to facilitate our Service. They are bound by confidentiality obligations.
14. Analytics
We may use third-party analytics services to monitor usage.
15. CI/CD Tools
We may use third-party tools to automate development processes.
16. Behavioral Remarketing
We may use remarketing services to advertise on third-party websites using cookies.
17. Payments
We use third-party payment processors. We do not store payment card details. All processors comply with PCI-DSS standards.
18. Links to Other Websites
We are not responsible for third-party websites or their privacy practices.
19. Children’s Privacy
Our Service is not intended for anyone under 18. We do not knowingly collect data from minors.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted.
21. Contact Us
VESTRA
Operated by Vestra Brands BV
Registered in the Netherlands
Email: info@shopvestra.com
Do you have questions or need assistance?
We guarantee a response within 24 hours.
Support Hours:
Monday – Sunday: 08:00 – 18:00 (Netherlands time)
